The EyeMedContacts' site uses secure transaction and encryption technology. Security is activated when you log in. No one can access your personal information transmitted over the web. (A lock or key or https:// indicates secure site). All names and personal information in our database is encrypted and unreadable without the proper security passwords. See more security information...

We will never sell/trade our patient e-mail/postal address lists for any reason.

They are shipped directly from a contact lens distributor to your door. See more shipping info...

You are not alone. Most patients are unsure of at least one parameter of their lenses. With EyeMedContacts.com you just need to know the lens brand to start the order process. All orders are verified with your Eye Care Provider before the lenses are shipped.

After searching for your eye care provider, you will have the opportunity to start the ordering process without actually selecting an eye care provider. If you are sure your eye care provider is in network but you don't see it on the selection page, you will need to manually enter the provider's name and contact information. When your order is processed, we will verify that the doctor is an in-network provider and continue the order. If it is not an in-network provider, you will be immediately notified and your order will be cancelled.

EyeMedContacts.com accepts orders only for the listed contact lenses.

At this time, we do not charge sales tax. There are 3 shipping options available.
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Once authorization has been received for your order from your eye care doctor (takes 1-2 business days), your order will be shipped. Most orders are shipped on the next business day.

Any specific questions regarding your lenses should be directed towards your Eye Care Provider.

Us! Please use the Talk To Us form and reference your order number.

The amount of time that your funds are held in the unlikely event of a cancelled order varies between financial institutions. It typically is between five and nine days. EyeMedContacts cannot speed this process.

Sales are backed by a 100% SATISFACTION GUARANTEE.  Contact us for more information.

Your EyeMed contact lens benefit or discount must be used toward the purchase of initial contact lenses with an eye care practitioner to ensure proper fit and follow-up care. You may use this site to purchase additional replacement contact lenses after the initial benefit or discount is used.

Each user will be able to set up their own username so that they may share a common email address.

You may call 1-800-508-1399 to answer questions regarding orders placed on eyemedcontacts.com. If you have questions related to your vision plan, please call the EyeMed Customer Care Center number on your member ID card.

EyeMed requires you to purchase your initial pair of contact lenses from your eye care provider so the doctor can ensure proper fitting of the lens and any required follow-up care. You can apply your benefit or discount to these services and materials. When you require additional contact lenses, while the prescription is still valid, you can use this service for convenience.

There are some circumstances when your eye care provider may decline or alter your contact lens order request. For example:

• If your contact lens prescription is expired, the provider will decline your request for lenses.
• If you are requesting a type or brand of lens that was not originally prescribed for you, the provider will decline to release the prescription.
• If you are requesting an excessive amount of lenses that will likely last you an extended period of time past the prescription expiration date, the provider may alter the order and reduce the quantity requested.
• Some states do not require the provider to release a patient’s prescription to a third party, even with the patient’s permission. If a provider in one of these states does not wish to participate in the program, it is possible that he/she may decline the order.

Yes, you may call 1-800-508-1399 to request your lenses, however, there will be a $2.95 administration fee for this service. There is no administration fee if lenses are ordered via the Intranet.

Your lenses will ship via UPS Standard delivery, and should arrive approximately within 2-4 days. Faster shipping options are available as well.